Service

At Liming Heavy Industry, we understand that the performance and longevity of your crushing and screening equipment depend not only on product quality but also on professional, timely, and efficient after-sales support. Our global service network ensures that wherever you operate, our experts are ready to assist you—before, during, and after your purchase.

Our Service Commitments

1. Pre-Sale Consultation & Custom Solutions

• Technical Consultation – Our engineers help select the best crushing and screening solutions based on your material, capacity, and production goals.
• Free Process Design – We provide optimal plant layout and system integration plans, tailored to your project requirements.
• Site Planning & Feasibility Analysis – Ensure seamless installation with our on-site assessments.

2. Installation, Commissioning & Training

• Professional Installation – Our technicians ensure proper assembly, alignment, and setup for peak performance.
• Onsite Commissioning – Testing and fine-tuning equipment to guarantee smooth operation.
• Operator Training – Comprehensive guidance on operation, maintenance, and safety to maximize efficiency.

3. Maintenance & Spare Parts Supply

• Original Spare Parts – Genuine components for jaw plates, concaves, blow bars, bearings, and more, ensuring compatibility and durability.
• Predictive Maintenance – Remote monitoring and regular inspections to prevent unexpected downtime.
• Fast Global Logistics – Emergency spare parts delivered within 24-72 hours via our international supply chain.

4. 24/7 Technical Support & Warranty

• Lifelong Technical Support – Round-the-clock assistance via phone, email, or video call.
• Remote Troubleshooting – Our engineers diagnose and resolve issues quickly using real-time data and expert guidance.
• Extended Warranty Options – Added protection plans available for critical components.

5. Equipment Upgrades & Retrofitting

• Performance Optimization – Enhance older machinery with upgraded automation, wear parts, or energy-saving technologies.
• System Modernization – Integrate IoT and smart controls for better efficiency and monitoring.

Why Choose Liming Heavy Industry’s Service?

1. Global Presence – 50+ service centers & 300+ engineers in 180+ countries.
2. Fast Response – Less than 24-hour emergency support for critical breakdowns.
3. Cost Efficiency – Reduce downtime and wear costs with proactive maintenance.
4. Long-Term Partnership – We measure success by your continuous operational success.